Return Policy

At Anaara, we are committed to building lasting relationships with our customers by offering a reliable return policy.

  1. If you receive an item in a damaged condition, with manufacturing defects, or if the wrong item is delivered, we will gladly accept returns within 2 days.

  2. Our products are packed under CCTV surveillance. In case of any packaging-related issues or complaints, we can provide you with CCTV CDs for verification.

  3. To initiate a return for a product that doesn't meet your expectations, simply call us or send a WhatsApp message to our customer care helpline at +91 97273 91528 between 10:00 AM and 6:00 PM, six days a week. Alternatively, you can also email us at

  4. Return requests regarding stains or damage must be filed within 48 hours of product delivery.

  5. Products being returned should reach the Anaara office within 6-8 days from the date the return request is accepted.

  6. While filing complaints, customers need to provide an image of the product and a digital copy of the invoice.

  7. After returning a product, you can choose to receive an alternative product or receive a credit note for future shopping.

  8. Replacement of discount-based products will not be eligible for further discounts.

  9. Returns or refunds are not applicable for products purchased from the offer page.

  10. Refunds will be processed for orders above Rs. 1000.

  11. Customers can cancel an order within 24 hours of placing it, not beyond.

  12. For cancellations, refunds may take 2-3 working days to reflect in the customer's account from the date of cancellation.

  13. The apparel descriptions on our website are approximate values. While we strive for accuracy, slight variations in color and other details may occur due to photography and monitor settings. Please consider these variations when placing your online order.

If you have any questions or concerns about our Return Policy, feel free to reach out to our customer care helpline or drop us an email.

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